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In a landmark move that could reshape regulatory frameworks for e-hailing services in South Africa, Wanatu, a unique Afrikaans-speaking e-hailing platform, has ignited a major legal battle against the Tshwane Metro Police Department (TMPD). This follows a series of events that saw the impoundment of two of Wanatu's vehicles, which the company has branded as "unlawful."
Launched just last year, Wanatu has quickly become notable for its service mandate, requiring all drivers to be fluent in Afrikaans, inspired by the local term "waarnatoe" meaning "where to". The service's differentiation focused on cultural identity has resonated with many, but recent regulatory challenges have put its operations on a temporary hold since 5 February 2025.
The roots of this conflict stretch back to changes in South Africa's National Roads Traffic Act in June 2024, which aimed to clear the legal ambiguity surrounding e-hailing services by introducing specific road carrier permits. However, the Gauteng Roads and Transport Department has since been overwhelmed by a backlog of over 20,000 permit applications, leaving many drivers in a precarious situation of either halting work or facing potential fines and impoundments.
In response to these continuous operational challenges faced by drivers across platforms like Bolt, InDrive, and Uber—many of whom began to feel unfairly targeted by TMPD's stringent measures—Wanatu has taken a definitive stand. On 6 February, the platform reached out to fellow e-hailing drivers, uniting a front to challenge what they consider disproportionate enforcement practices by the authorities.
The legal challenge has garnered widespread support, not only from hundreds of drivers but also from notable organizations such as The Lions and the newly forming Tshwane West E-hailing Association, soon to be known as Mzansi Independent E-Hailing Partners. This collective action highlights a significant moment in South Africa's e-hailing sector, as Wanatu and its allies push for a rationalization of permit issuance and fair treatment by law enforcement.
Despite facing specific risks of identification and targeting by TMPD due to their distinct branding and vehicle uniformity, Wanatu remains committed to advocating for the rights of all e-hailing drivers. Their court action, supported by a growing community of frustrated e-hailing professionals, underscores a critical dialogue about equitable regulations and enforcement necessary to support the burgeoning e-hailing industry in the region.
As this legal battle unfolds, the outcome could have profound implications not just for Wanatu and its community of Afrikaans-speaking drivers, but for the entire e-hailing landscape in South Africa, potentially setting precedents for how technology-driven services operate under local laws.