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A prominent Pretoria chef, Fortunato Mazzone, co-owner of the renowned Forti Grill and Bar, Forti Bistro, and Forti Too, has become the latest victim of financial cybercrime, following the theft of his mobile phone. On Sunday, 11th February 2024, Mazzone's phone was cunningly snatched from a table at the Aroma restaurant in Lynnwood Drive, marking the beginning of his nightmare. This incident was reported as the second of its kind at the same restaurant that day when he immediately reported to the Brooklyn police station.
Mazzone's calamity came to light after the chef shared his tragic experience on social media, detailing how he was financially ravaged by the theft. On Monday, following the incident, his private banker from Standard Bank signaled suspicious account activities, prompting immediate action. Despite efforts to freeze his accounts at the Standard Menlyn branch, Mazzone watched in disbelief as money continued to be siphoned from his accounts in real-time.
The brazen thieves drained nearly R600,000, mercilessly affecting his business operations, staff wages, rent obligations, and the payment dues to his suppliers. His looted assets included both personal and business bank accounts with Standard Bank and Nedbank, further exacerbated as the perpetrators continued transferring funds to Capitec accounts scattered across South Africa, withdrawing cash from ATMs. The theft escalated to a surreal level as the criminals, unfazed by account closure attempts, switched to new accounts in a relentless assault on Mazzone's funds.
A notable aspect of the heist was the use of mobile money accounts to transfer smaller sums, indicating the sophistication and multi-layered approach adopted by the cyberthieves. In a desperate and somewhat effective measure, a senior manager at Standard Bank eventually isolated Mazzone from the bank's digital platforms, though by then a significant R126,000 had already vanished.
Enquiries to Standard Bank and Nedbank for comment by local news outlets, including Rapport and MyBroadband, remained unanswered. Furthermore, it raises concerns on the security measures of mobile banking apps, considering Mazzone's phone would have been secured with conventional methods such as a PIN or biometric identification.
MTN, the network provider, was also questioned regarding the SIM card's status at the theft time, but their response was pending. The urgency of a SIM swap and the potential preemptive blocking of the SIM card were pointed out, yet it is not clear whether these critical steps were taken in a timely manner.
Mazzone's harrowing ordeal has taken more than a financial toll; it has left him disillusioned with the deteriorating safety and business environment in South Africa. Facing the grim reality of incessant load-shedding, spiraling operational costs, excessive red tape, and the prevailing crime rate, his emotional statement on Facebook conveyed a profound despair. The decision to sell off his businesses and property at rock bottom prices is a testament to his yearning for peace and normalcy, far removed from the tribulations he currently endures.
In an effort to recoup some of his staggering losses, Mazzone is parting with one of South Africa's costliest wines. Yet, the ordeal has cast a shadow over his future in the country he has long called home.