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In an unprecedented move signaling the severity of the shoplifting crisis in the UK, grocers are taking drastic measures by placing common grocery items such as cheese and chocolate bars under lock and key. The crisis, intensifying within the retail sector, sees items as modestly priced as £1 being protected in security cases traditionally reserved for high-risk merchandise like razors and premium alcohol.
The public's dismay is palpable as once accessible R90 (£4.80) blocks of cheese are deemed vulnerable to the rising trend of thefts in stores. The Daily Mail reports that Britain's high street retailers are combating a shoplifting epidemic with an annual cost of a staggering £1 billion, equivalent to roughly R24.1 billion.
Amid the public's outcry over such extreme measures, a spokeswoman emphasized the breadth of items now considered at-risk, encompassing not only luxury chocolates but also essential household goods like coffee, washing powder, and laundry detergils.
Retailers have had to innovate to protect their inventory, prompting shoppers to present dummy display cases at tills to secure their actual purchases. These steps surface as a response to police-recorded shoplifting offences in England and Wales, which have surged by a quarter in the last year, based on a report by the Office for National Statistics of October 2024.
In a worrying trend, the majority of shoplifting incidents remain unsolved, with more than 200,000 cases going neglected in the past year alone, averaging 560 daily occurrences. An astounding jump in unresolved cases, by a third, to 205,676 for the year leading to July, underscores the preceding 12 months' situation.
The rise in prices has also aggravated the situation, evident from the 13% increase in cost for a 200g jar of Kenco Smooth instant coffee, causing retailers to remove the actual product from shelves.
Reflecting on the gravity of these crimes, Paul Gerrard from Co-op highlighted the criminal gangs' brazen attempts to clear out entire store sections of meats, spirits, and other valuable goods. This spike in retail crime has incited several top executives from Aldi, Boots, M&S, and Sainsbury's to push for better recording of assaults on staff, citing concern for their workforce's safety and well-being.
The government is feeling the pressure, with Justice Secretary Alex Chalk expressing his intent last month to impose stricter measures, including tagging first-time shoplifters with tracking devices. Alongside these actions, the Metropolitan Police are gearing up to roll out a "game-changing" facial recognition technology aimed at matching in-store CCTV footage with custody shots to identify and capture habitual thieves.
As UK retailers grapple with these challenges, they remain hopeful that the combination of advanced technology and reinforced legal actions will stem the tide of shoplifting offences threatening their businesses.