Shoprite Bolsters AI capabilities to Enhance Consumer Shopping Experience, Reduce Food Wastage

Shoprite, the esteemed retail conglomerate, is channeling its resources into technology, particularly the domains of artificial intelligence (AI) and machine learning. The primary goals of this tech-centered initiative are to combat food wastage, diminish queue lengths, assure the availability of stock, and augment sales.

To breathe life into this strategy, the retail mogul's technology division is seeing active participation from a substantial workforce of around 1,200 employees. The team includes data analysts, software engineers, and technicians spearheading the tech overhaul. The brands under the Shoprite umbrella, such as Checkers, USave, and OK, are anticipated to reap the benefits of these technological advancements.

The tech advancements are also focused on leveraging immense quantities of data. This data is being sourced from various points within the retail ecosystem such as the points of sale/tills, e-commerce sites, digital platforms, and the information garnered from loyalty cards.