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Rand Water, Africa's largest water utility company, is grappling with heightened security concerns following the cold-blooded murder of its executive Teboho Joala. This tragic event has sent ripples of anxiety through the corridors of the company, prompting immediate action to reassess and reinforce security protocols for its strategically positioned employees.
A sense of deep unease is palpable as the details of Monday's attack unfold. Joala, who held the position of chief shared services officer at Rand Water, fell victim to a brazen shooting while attending a back-to-school event in Zakariyya Park, south of Johannesburg. The event was organized by Rand Water to distribute school uniforms and shoes to needy pupils, and its deliberate targeting has left many at the company questioning their safety.
Ramateu Monyokolo, the chairperson of Rand Water's board, expressed the prevailing concern amongst the workforce, emphasizing the urgency of implementing protective measures for individuals occupying strategic roles within the organization. He acknowledged that the randomness of this attack has instilled a wariness that necessitates constant vigilance.
According to Monyokolo, the unexpected nature of the assault, occurring in front of children no less, has shattered any sense of normalcy, highlighting the reality that no place, not even one's home, is beyond the reach of potential threats. The plan involves a rigorous security assessment to identify and mitigate other possible risks that the company and its employees might face.
The shooting not only claimed Joala's life but also that of his protector, demonstrating the lethal intent of the assailants. Among the injured was City of Johannesburg chief whip Sithembiso Zungu, who is currently recovering from his wounds in the hospital.
This is a challenging time for Rand Water as they come to terms with the fact that, despite no known history of death threats linked to their work, they are now directly confronted with the harsh reality of targeted violence. Monyokolo disclosed that Rand Water had embarked on a fresh business model the previous year with the initiative of assuming the water distribution responsibilities from municipalities battling to deliver services to communities. This change triggered the requirement for executives to have bodyguards, a decision made following a thorough security assessment.
However, the introduction of bodyguards for executives at Rand Water is a relatively new practice, with spokesperson Makenosi Maroo stating it began less than a year before the incident, although the reasons behind this initiative remain vague.
Joala had been a part of Rand Water since 2019 and was elevated to his most recent position in July of 2021. Curiously, both Monyokolo and Rand Water's chief executive Sipho Masai were supposed to attend the school event where Joala was murdered. A last-minute change saw them heading to a meeting with the Minister of Water and Sanitation, Senzo Mchunu, instead. The meeting discussed infrastructure issues and working relationships in Tshwane and Joburg.
The motive behind Joala's murder is still unclear, with Monyokolo refusing to speculate on the reasoning for the violent act. He described the incident as difficult to fathom, with both Joala's family and the entire organization in a state of shock.
In an effort to address the traumatic impact of the shooting, Rand Water is utilizing its wellness programme to provide necessary support to employees who witnessed the distressing event. It is a stark reminder of the unforeseen dangers that can lurk even in the most ordinary of civic duties.
As Rand Water navigates through this trying period, focusing on the security and well-being of its employees remains a top priority. The hope is that the new security measures being put in place will prevent any further tragedies of this nature and provide some measure of reassurance to a workforce recently acquainted with sorrow and fear.