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eBay Settles for $3M Over Harassment Campaign Against EcommerceBytes Editors

Published January 19, 2024
1 years ago

In a significant development that puts the spotlight on corporate conduct, eBay Inc. has consented to a $3 million settlement to conclude a disturbing criminal case involving the harassment of David and Ina Steiner. The Steiners, operators of an online newsletter from Massachusetts, were subject to a menacing campaign orchestrated by the e-commerce giant's former employees.


The case, which was handled by federal prosecutors in Boston, revealed a sinister plot by a group of eBay workers to silence the Steiners, who had reportedly criticized the company through their publication, EcommerceBytes. The harassment included sending live cockroaches, fly larvae, and a bloody Halloween pig mask to the couple's home, among other threatening actions.


This harassment saga stems back to 2019, with eBay employees going to alarming extremes to intimidate. Their actions underscored a deep-seated issue within the company culture, prompting a law enforcement investigation that laid bare the lengths to which eBay representatives went to protect the company’s image and stifle dissenting opinion.


In addition to the financial penalty, which equals the maximum sum permissible for the charges encompassing stalking, obstruction of justice, and witness tampering, eBay has entered into a deferred prosecution agreement. By admitting to the facts of its wrongful conduct, eBay has committed to instituting a stronger internal compliance program. Part of this commitment involves appointing an independent monitor for a duration of three years, with the understanding that the company will face no further prosecution if it fully adheres to the terms of the agreement.


eBay's CEO Jamie Iannone has publicly acknowledged and condemned the past employees' actions as "wrong and reprehensible." In attempts to resolve the matter and mend its corporate reputation, eBay has vowed a steadfast compliance with ethical standards and expressed a desire to rectify the distress caused to the Steiners.


At the heart of the 2019 harassment initiative was eBay’s then-senior director of safety and security, Jim Baugh, a former CIA employee. Baugh, who directed the stalking operation and traveled across the country to spy on the Steiners, felt compelled under pressure to act against the couple. He has since been sentenced to 57 months in prison, while his accomplices faced varying levels of punishment.


The Steiners' response to the ordeal emphasizes their determination to fight for their First Amendment rights and prevent corporations from exercising such oppressive tactics on individuals in the future. Their ongoing lawsuit against eBay is set for trial in March 2025, indicating that while this chapter may be concluding, the full story will continue to unfold.


This case highlights a pivotal moment for corporate ethics and the rule of law, demonstrating that no entity, no matter how powerful, is above accountability for actions that threaten freedom of speech and personal safety.



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