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In a time when economic stagnation and constricted household budgets are the norms, an unlikely industry is experiencing robust growth in South Africa—the pet care market. Reaching an astounding value of over R8 billion a year, this segment has defied expectations, thanks in large part to the middle-income demographic's dedication to their furry companions.
The annual BrandMapp survey has cast light on the trends fueling this market—it appears that regardless of broader financial concerns, South African pet owners are steadfast in their commitment to maintaining the well-being and happiness of their pets. This commitment translates into significant outlays for a wide array of pet care essentials.
Ultimate Pet Care, taking the lead as the country's largest mobile grooming service, reveals that households are willing to allocate an average of R2000 or more per month for pet care. Hannes Roodt, the proprietor behind the enterprise, presides over an extensive network of more than 50 franchises across South Africa. Together, they serve just shy of 10,000 canines each month. A notable feat for Roodt was launching a pet daycare in Benoni last year which has seen rapid growth, indicating a strong demand for such services.
"We started our daycare last year, and the response has been nothing short of extraordinary," Roodt shared. Substantiating his claim with figures, he revealed that the facility managed to accommodate over 8,225 dogs, averaging 40 to 50 daily. The center's success has Roodt eyeing further expansion. "Our plans for the daycare centre is to expand into a hotel by next year December," he disclosed.
An analysis from Why Five, a consumer strategy firm, notes that pet foods occupy a significant slice of the industry. However, veterinary services, medications, nutritional supplements, grooming, boarding, and a plethora of accessories round out the comprehensive pet care ecosystem. There has also been an uptick in services that facilitate pet-friendly travel and accommodations, further expanding the scope and reach of the industry.
Roodt pointed out the surprising amounts pet owners are willing to invest in their pets' care. "The average person spends R600 on a pet toy and washes it twice a month. Considering many households have two pets, that's easily R1000 to R1500 just on grooming. Add to that the cost of food—between R500 to R1500 per bag—without counting vet visits or any other expenses, a household spends between R2000 and R3000 on one or two animals per month."
As South Africa heads into festive celebrations, and with the New Year around the corner, Roodt offered some advice to pet owners on ensuring the safety and comfort of their pets during loud events like fireworks displays. A thunder jacket for dogs, which has a calming effect on the animals during stressful situations, was his top recommendation.
Despite the dark clouds that may hover over South Africa's economic landscape, the pet care market is a silver lining—a segment that has proven to be resilient and steadily flourishing. The commitment of South African pet owners to the health and happiness of their pets seems unwavering, an enduring bond that sustains this vibrant industry.